Privacy Policy

Effective Date: 08/04/2025

Claim Support Co. ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

1. What Information We Collect

When you use our services, we may collect the following information:

• Your name and contact details (email address, phone number)
• Information about your legal matter (facts of your case, correspondence, documents you provide)
• Payment details (where applicable)
• Any other information you choose to provide to us
   

2. How We Use Your Information

We use your information to:

• Provide our services to you (document drafting and administrative support)
• Communicate with you about your case and our services
• Process payments 
• Maintain internal records 
• Comply with our legal obligations
   

3. Our Use of AI Tools

We use trusted AI tools to assist with document drafting. Your information may be processed securely through these tools to help us prepare your documents efficiently and accurately. We ensure that any AI tool we use complies with appropriate data protection standards.

4. How We Share Your Information

We do not sell, rent, or trade your personal data.
We may share your data only when necessary:

• With trusted third-party service providers (e.g., payment processors), solely for providing our services
• If required by law or to comply with legal obligations
   

5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. After this period, your personal data will be securely deleted.

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing in certain circumstances
• Withdraw consent at any time (where we rely on consent)
   

To exercise any of these rights, please contact us at:
📩 start@claimsupportco.com

7. Security

We take appropriate security measures to protect your personal information from unauthorised access, use, or disclosure.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:
📩 start@claimsupportco.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page.

Important:
Claim Support Co. is not a firm of solicitors and does not provide legal advice. You remain responsible for your case and for submitting your documents to the court or opponent.