Document Support for Your Court Claim or Dispute
Accurate, affordable help for people representing themselves.
Document Support for Your Court Claim or Dispute
Accurate, affordable help for people representing themselves.
About Claim Support Co.
Our Mission
At Claim Support Co, we help people handle their own disputes and claims by preparing clear, well-organised documents.
Our role is to turn your information into structured, accurate paperwork — timelines, statements, response packs, evidence bundles and formal letters — so you can communicate your position effectively.
We don’t provide legal advice or representation. Instead, we focus entirely on practical document preparation and administrative support, helping you manage your own case with confidence and clarity.
What We Do
- Draft and format documents (Particulars of Claim, letters, statements, responses, bundles, etc.)
- Help you organise your evidence and timeline
- Prepare forms, schedules and supporting materials
- Assist with uploading, filing and court-ready formatting
- Manage deadlines and document versions
- Provide clear, structured templates tailored to your case
Case Study: HMRC Travel Review – Document Prep Support
Client Profile
A serving British Army officer received letters from HMRC reviewing past travel-related tax refunds. Her former agent had closed, and she was facing a possible repayment of over £4,000. She had the evidence but struggled to organise it into a clear, usable format.
The Situation
HMRC requested detailed information on her travel and posting history. The client had notes, receipts and postings but needed help turning them into a structured, readable document pack.
How Claim Support Co Helped
We provided administrative and document-preparation support by:
- Rebuilding a clear travel and posting timeline
- Organising receipts and supporting evidence
- Preparing a clean, professional response pack
- Ensuring everything was presented clearly and factually
All decisions about the content and claim remained with the client.
The Result
After submitting the organised pack:
- Penalties were removed
- HMRC revised their figures
- The repayment demand was reduced to zero
The client resolved her case confidently using her own evidence — simply presented more clearly.
Client Feedback
“I thought I’d have to pay back thousands. Claim Support Co organised everything professionally and HMRC accepted my submission.”
Important Note
Claim Support Co provides administrative and document support only. We do not offer legal or tax advice.
Case Study: Landlord Deposit Dispute – Evidence Pack Prep
Client Profile
A tenant received a notice from their landlord claiming deductions from their tenancy deposit for cleaning and damages. The client disagreed with the amounts and wanted to challenge it through the deposit protection scheme but didn’t know how to present their evidence clearly.
The Situation
The client had photos, check-in and check-out reports, text messages, and receipts, but everything was scattered. They needed help organising the information into a clear, chronological evidence pack to submit to the deposit scheme.
How Claim Support Co Helped
We provided administrative support by:
- Sorting photos, reports, and messages into a clear timeline
- Organising the client’s documents into labelled sections
- Drafting a clean summary explaining the sequence of events
- Preparing a professional evidence pack ready for upload
All decisions, statements, and arguments remained the client’s own.
The Result
The tenancy scheme accepted the evidence pack without issue.
The landlord’s deductions were reduced significantly, and the client recovered most of their deposit.
Client Feedback
“I knew I had the evidence but didn’t know how to present it. The pack looked so clear and professional.”
Important Note
Claim Support Co provides administrative and document support only. We do not offer legal advice.
Parking Charge Correspondence Pack – Timeline & Evidence
Client Profile
A driver received a Parking Charge Notice followed by several letters from a debt collection company. They wanted to send a clear, structured response but felt overwhelmed by the paperwork and weren’t sure how to arrange everything.
The Situation
The client had:
- Parking ticket
- Photos of signage
- Email exchanges
- Debt collector letters
- A timeline of events written in notes
But everything was out of order and confusing to follow. They needed help preparing a clean correspondence pack.
How Claim Support Co Helped
We provided document-preparation assistance by:
- Organising all letters and emails in date order
- Creating a clear timeline based on the client’s information
- Formatting the documents into a single, neat PDF
- Drafting a clean, factual covering letter based on the client’s notes
The client reviewed and approved all content.
The Result
The client submitted the organised pack and received a prompt confirmation that their case was being reviewed. The debt collection letters stopped, and the process moved forward smoothly.
Client Feedback
“The documents were a mess before. After Claim Support Co organised everything, the company finally took my submission seriously.”
Important Note
Claim Support Co provides administrative and document support only. We do not offer legal advice.
Case Study: Council Tax Arrears Resolved
Client Profile
A young couple received a sudden council tax bill for £1,260 in “arrears” from a previous address.
They believed they had paid correctly but no longer had all their old letters or payment confirmations.
They were worried about reminders, threats of enforcement, and not knowing how to structure a proper response.
The Situation
The council claimed the couple were liable for two overlapping months during a tenancy changeover period.
The clients had fragments of evidence — bank statements, tenancy agreements, and emails — but nothing organised.
They felt overwhelmed and unsure how to explain the timeline or present their documents so the council would understand.
How Claim Support Co Helped
We provided calm, structured admin support to rebuild their case, including:
- Reconstructing a clear month-by-month occupancy timeline
- Pulling together their bank statements and tenancy documents into a single organised file
- Drafting a factual, well-structured written response for them to send
- Highlighting key evidence with a simple cover sheet and explanation
- Ensuring the submission was complete, consistent, and easy for the council team to review
Outcome
The council accepted the corrected timeline and revised the account to show zero arrears.
The enforcement action was cancelled, and the couple received written confirmation that the case was closed.