HOW IT WORKS

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Before anything else, you’ll complete our quick Intake Form.

This form asks for:

• A brief description of the issue
• The documents you need prepared
• Your deadline
• Uploads of any letters, screenshots, or evidence 

1. Any key information we need to understand the admin task
    

This helps us check that your case is suitable for document preparation and determine the correct fixed fee.

For more complex or high-volume cases, we may offer a short, optional call (around 10–15 minutes) before payment.

This call is not legal or tax advice.
Its purpose is simply to:

• Understand the administrative task
• Clarify what documents you need prepared
• Check the scope and complexity
• Ensure we can deliver what you need within your deadline
   

This step ensures accuracy, speed, and clear expectations before any work begins.

Before any work begins, you’ll complete a quick Waiver & Service Agreement confirming:

• We provide document preparation only
• We do not offer legal or tax advice
• You supply all information and documents
• You remain responsible for your case and decisions

This keeps the service simple, clear and fully compliant.

Once the waiver is completed, you’ll receive a fixed-fee Stripe payment link with a quote for the service you need:

• Document Drafting
• Evidence Organisation / Bundles
• Full Claims Pack
   

No hidden fees.
No hourly rates.
No surprises.

Stripe provides instant receipts and secure processing.

After payment, you’ll receive a link to upload everything needed:

• Letters 
• Emails 
• Evidence 
• Screenshots 
• Timelines 
• Photos of documents 
• Contracts / receipts 
• Any notes you want included 

Everything is kept fully confidential and organised.

Your documents are then:

• Organised 
• Reviewed
• Structured clearly
• Presented professionally
• Formatted correctly
• Checked for clarity
   

This may include:

• Timelines 
• Letters
• Appeals 
• Supporting statements
• Bundles
• Evidence packs
• Full claims packs

You receive a clean, ready-to-use document set.

We send the completed documents to you.

You can request minor amendments (included in the fee) if needed.

When you’re happy, you complete a short confirmation form to close the file.

If you’re satisfied with the service, you also have the option to leave a review — which genuinely helps a small business grow.

• Organise your documents
• Format bundles and evidence packs
• Draft letters and timelines
• Prepare clean, clear written submissions
• Help you present your case properly
• Deliver fast, fixed-fee admin support
   

• Give legal advice
• Give tax advice
• Provide representation
• Advise on strategy
• Tell you what to argue
• Comment on the merits of your case
   

You remain in full control of your own decisions.

Most standard document preparation is completed within:

• 24–72 hours for normal work
• Same day for urgent cases (based on availability)